Privacy Policy

Last Updated: February 3, 2026

1. Introduction

TechBoss ("we", "our", or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect the following personal information when you interact with our website or services:

• Name, email address, phone number, and company name
• Billing and payment information
• Service request details and project requirements
• Job application information (resumes, cover letters, references)
• Communication records (emails, support tickets, call recordings)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our IT services
• Respond to inquiries, service requests, and quote requests
• Process payments and manage client accounts
• Send service updates, newsletters, and marketing communications
• Process job applications and manage recruitment
• Comply with legal obligations and protect our rights
• Analyze website usage to improve user experience

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, cloud hosting, email services)
• Technology Partners: When required to fulfill service obligations through our partner ecosystem
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data at rest
• Access controls and authentication protocols
• Regular security audits and vulnerability assessments

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at support@techboss.ca.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: