Transparent Per-User Pricing

Affordable IT support, priced per user

No hidden fees. No long-term contracts. Managed IT support starting at just $49/user/month. Choose a plan that grows with your team.

Choose your plan

All plans include Canadian-based support. No hidden fees, cancel anytime.

Essentials

Get protected without breaking the bank

$49 /user/mo

Billed annually

Billed monthly

Minimum 5 users • Free onboarding

  • Remote monitoring & management
  • Antivirus & malware protection
  • Patch management (OS & critical apps)
  • Email support (Mon-Fri 9-6 EST)
  • Monthly system health report
  • Cloud helpdesk portal
  • 99.5% uptime SLA
  • 8-hour response SLA
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Most Popular

Professional

Complete IT support your team can count on

$89 /user/mo

Billed annually

Billed monthly

Minimum 5 users • Onboarding waived

  • Everything in Essentials, plus:
  • Cloud backup & DR (1 TB/user)
  • Email security & spam filtering
  • M365 / Google Workspace admin
  • Extended support (Mon-Sat 8AM-10PM)
  • Network monitoring & firewall mgmt
  • 2 hrs/month on-site support (GTA)
  • Employee onboarding/offboarding IT
  • Quarterly business review (QBR)
  • Vendor liaison
  • 99.9% uptime / 4-hr response SLA
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Best Value

Business

Enterprise-grade security at SMB prices

$139 /user/mo

Billed annually

Billed monthly

Minimum 10 users • Onboarding waived

  • Everything in Professional, plus:
  • 24/7 support, 1-hr critical response
  • Advanced cybersecurity (EDR, DNS, dark web)
  • Security awareness training & phishing sims
  • Full firewall mgmt & network hardening
  • Cloud infrastructure mgmt (Azure/AWS/GCP)
  • 4 hrs/month on-site support
  • IT asset lifecycle management
  • Compliance (SOC 2, PIPEDA, HIPAA)
  • Dedicated account manager
  • Mobile device management (MDM)
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Enterprise

Your IT department, without the overhead

Custom

Starting from $189/user/mo

Minimum 20 users • Onboarding included with 2-yr term

  • Everything in Business, plus:
  • vCIO — IT roadmap & budgeting
  • Unlimited on-site support
  • SIEM / SOC monitoring
  • Dedicated named technician team
  • Annual penetration testing
  • Bi-annual disaster recovery testing
  • Multi-site / multi-location support
  • Executive real-time dashboard
  • Custom SLA terms
  • 99.95% uptime SLA
Contact Us

All prices in CAD. Annual billing is paid upfront for the year.

Calculate your monthly cost

Enter your team size and select a plan to see your estimated monthly investment.

Minimum users for this plan. You'll be billed for users.

Estimated monthly cost

/user × users

Annual total:

No annual commitment required

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Compare plans side by side

See exactly what's included in each plan to find the right fit for your business.

Feature Essentials Professional Business Enterprise
Remote monitoring & management (RMM)
Antivirus & malware protection
Patch management
Cloud helpdesk portal
Cloud backup & disaster recovery 1 TB/user 1 TB/user Custom
Email security & spam filtering
Microsoft 365 / Google Workspace admin
Network monitoring & firewall mgmt Basic Full Full
Employee onboarding/offboarding IT
Quarterly business review (QBR)
Vendor liaison
Advanced cybersecurity (EDR, DNS)
Security awareness training
Dark web monitoring
Cloud infrastructure (Azure/AWS/GCP)
IT asset lifecycle management
Compliance assistance SOC 2, PIPEDA, HIPAA Full
Mobile device management (MDM)
Dedicated account manager
vCIO / IT roadmap & budgeting
SIEM / SOC monitoring
Annual penetration testing
Disaster recovery testing Bi-annual
Multi-site support
Executive real-time dashboard
On-site support 2 hrs/mo 4 hrs/mo Unlimited
Support hours Mon-Fri 9-6 Mon-Sat 8AM-10PM 24/7 24/7
Live chat
Response SLA 8 hours 4 hours 1 hour (critical) Custom
Uptime SLA 99.5% 99.9% 99.9% 99.95%
Reports Monthly Quarterly Monthly executive Real-time dashboard

Add-on services

Enhance any plan with additional services tailored to your needs. All add-ons are billed monthly.

Additional On-Site Support

$150/hr or $1,200/8-hr block

vCIO / IT Strategy

$500 - $1,500/mo

Advanced Email Security

$5/user/mo

Extra Cloud Backup (1 TB)

$10/user/mo

Security Awareness Training

$4/user/mo

Dark Web Monitoring

$3/user/mo

Mobile Device Management

$6/user/mo

Website Hosting & Maintenance

$99 - $299/mo

VoIP / Business Phone

$25 - $45/user/mo

CCTV Monitoring & Maintenance

$99 - $499/mo

Add-ons can be added or removed at any time. Contact us to customize your package.

One-time project services

Not looking for a monthly plan? We also handle one-time projects with transparent, upfront pricing.

CCTV & Surveillance Installation

$500 - $5,000+

Per-camera pricing for residential and commercial 4K surveillance systems with cloud or local recording.

Get a Quote

Network Cabling (Cat6/Cat6A)

$150 - $300/drop

Structured cabling, patch panels, and cable management for offices, retail, and warehouses.

Get a Quote

Fibre Optic Splicing & Termination

$75 - $150/splice

Single-mode and multi-mode fibre splicing, termination, and OTDR testing with certified results.

Get a Quote

WiFi Survey & Network Design

$1,500 - $5,000

Ekahau site surveys, heat mapping, and access point placement for seamless coverage.

Get a Quote

Web Development

$3,000 - $25,000+

Custom websites, e-commerce platforms, and web applications built with modern frameworks.

Get a Quote

Mobile App Development

$10,000 - $50,000+

Native and cross-platform mobile apps for iOS and Android with backend API and admin panel.

Get a Quote

Server & Network Setup

$2,000 - $15,000

On-premise or hybrid server deployment, Active Directory, DNS, DHCP, and network configuration.

Get a Quote

Office / Retail IT Buildout

$3,000 - $20,000+

Complete IT infrastructure for new office or retail locations including cabling, networking, and POS.

Get a Quote

Cloud Migration

$2,500 - $15,000

Migrate on-premise workloads to Azure, AWS, or Google Cloud with minimal downtime.

Get a Quote

IT Security Audit

$1,500 - $5,000

Comprehensive vulnerability assessment, penetration testing, and security recommendations report.

Get a Quote

Every project is unique. Get an accurate quote based on your specific requirements.

Get a Custom Quote

See how much you save with TechBoss

Our per-user pricing is 20-30% below the Canadian MSP market average. Here's what that looks like for real businesses.

Small Accounting Firm

8 employees • Professional plan

Market average $1,040/mo
TechBoss (annual) $712/mo
Save $3,936/year

Growing Marketing Agency

25 employees • Professional plan

Market average $3,250/mo
TechBoss (annual) $2,225/mo
Save $12,300/year

Established Law Practice

40 employees • Business plan

Market average $7,200/mo
TechBoss (annual) $5,560/mo
Save $19,680/year

Pricing questions

Common questions about our per-user pricing and billing.

You pay a fixed monthly fee for each employee (user) who needs IT support. This includes all devices that person uses — desktop, laptop, phone, and tablet. The more users you add, the simpler your billing stays. No surprise charges.
A user is any employee or team member who uses IT resources and needs support. Each user typically includes up to 3 devices (computer, phone, tablet). Shared devices like printers, conference room displays, and servers are covered under your plan at no extra per-user cost.
Essentials and Professional plans require a minimum of 5 users. Business requires 10 users, and Enterprise requires 20 users. If you have fewer employees than the minimum, you'll be billed at the minimum user count.
Annual billing saves you approximately 15% compared to monthly billing. Annual plans are paid upfront for the full year. Monthly plans offer flexibility with no long-term commitment — cancel anytime with 30 days notice.
Essentials has free onboarding. Professional has a $499 onboarding fee (waived with annual billing). Business has a $999 onboarding fee (waived with annual billing). Enterprise onboarding ranges from $1,999-$4,999 (waived with a 2-year term).
Yes. You can upgrade, downgrade, or add users at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle. No penalties for changes.
No. Monthly plans have no long-term commitment — cancel with 30 days notice. Annual plans are a 12-month term but offer significant savings. We earn your business through reliable service, not lock-in contracts.
Yes. We offer special pricing for registered Canadian non-profits and early-stage startups. Volume discounts are also available for organizations with 50+ users. Contact our team to discuss your situation.

Not sure which plan is right for you?

Talk to our team for a free consultation. We'll help you choose the right plan based on your business size, needs, and budget.

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